What’s in a question? Responding to emotions
What’s in a question? As clinicians we are primed to answer questions with facts, after all we’ve learn so many. But sometimes something more is needed.
Questions may demand an answer, but also require understanding and support for the emotion within the question.
When you’ve answered a question and it seems hard to move on, consider whether you have responded supportively to the emotions within the question. Becoming skilled at this
Read on for communication micro-skills that may help…
Listening Not Labelling: Honouring Different Perspectives In Medical Care
What do you think when you hear the phrase “The patient lacks insight” And what will your next steps be?
When our patients perspective and choices differ from our recommendations, this can bring up feelings of frustration on all sides.
With care and attention, working through these different perspectives with your patient can create powerful change to their health outcomes.
Are you ready to change lives?
No news is not good news
Am I doing all the talking?
If you’re explaining something and notice yourself doing all the talking this is a great cue to yourself to stop and check-in.
Read more for tips and making sure your patient is on board with your discussion.
Thinking About Saving Time
Saving time is one of our biggest challenge as busy clinicians. There’s so much information to gather and decisions to make.
We ideally want our patients to feel heard, and address their most pressing concerns.
Luckily with some simple steps we can do both. Here are some brief tips on balancing structure and relationship in our clinical conversations.
