Designed with frontline clinicians in mind this guide lays out steps for Goals of Care Conversations.

This 2-page guide will be useful whether you are just starting out with these conversations and looking for options to add to your current approach.

Serious Illness Conversation Guide A patient-tested, short, and useful general guide to eliciting patient values to support discussing discuss management plans.

Vitaltalk Late Goals of Care discussion REMAP guide. Useful for situations in which a person's condition has changed significantly and we are discussing changing the focus of care to a more conservative or even palliative path. 

SPIKES for breaking bad news which may lead to a Goals of Care discussion

My article for A Dose of Grief on things to consider when discussing death as a possible outcome - this will be helpful for  Medical Students and Doctors-in-training.

Centre for Culture, Ethnicity and Health - webinars and resourceson health literacy and cross-cultural communication

Health Translations - 1000s of resources for health information in different languages

PEPA/IPEPA Communication Guide Flipbook

This guide is useful for communication strategies to address barriers to accessing palliative care

Responding to emotion - Vitaltalk NURSE acronym, additional skills

Commslab - De-escalating challenging emotion. This is a 7 minute video which neatly explains the work involved in responding to anger, frustration and why this is especially challenging.

Coming Soon

Calgary Cambridge Guide A two page summary of a framework for all clinical conversations. Focus on the diagram and the  communication skills under the red headings.

Teachback One page guide to check patient understanding and to check our explanations have been effective.

The Teachback website has a module with example videos.

Feedback resources from the University of Tasmania here and Arizona College of Medicine here with example videos

Shared Decision-Making is a process in which patients (or their representatives) and clinicians make decisions together, by aligning the patients preferences for outcomes and best evidence about available, feasible treatments.

It is a vital process for conditions where the patient’s preference would have a significant impact on the treatment offered, or “preference-sensitive” decisions.

La Trobe University’s collated tools and resources for Shared Decision-Making includes example decision aids and a quick prompt guide to Shared Decision-Making.