Our Values
Connection
Connection is the cornerstone of excellent communication.
We foster deep presence during conversations by providing a framework, language and skills ensuring that all parties feel safe, supported and valued while working towards the desired goal.
Our sense of connection extends to wider conversations in healthcare.
Empowerment
We empower clinicians to deliver excellence in clinical communication.
We provide education and support enabling clinicians to deliver excellence in clinical communication through evidence-based practice. We know that clinicians have established communication skills. We’ll build on these to address their individual challenges, arming them with the best tools to make even the most challenging conversations less intimidating and more fulfilling.
Person-focused
Amazing patient and clinician experience is the foundation of all that we do.
At the heart of improving clinical communication is always providing the best possible experience and outcomes for the patient. Care that feels better and gets better results where patients feel seen, heard, valued and validated. This is how we have the most beneficial impact. This is why we do what we do.
Passion
We care deeply about the power of communication.
Communication is our jam! We want you to enter conversations with confidence and end them knowing that you’ve done all that you can to clearly connect with those involved. We are committed to delivering valuable, inspiring, and motivating clinical communication courses in a safe and supported environment.
