Listening Not Labelling: Honouring Different Perspectives In Medical Care
What do you think when you hear the phrase “The patient lacks insight” And what will your next steps be?
When our patients perspective and choices differ from our recommendations, this can bring up feelings of frustration on all sides.
With care and attention, working through these different perspectives with your patient can create powerful change to their health outcomes.
Are you ready to change lives?
No news is not good news
Am I doing all the talking?
If you’re explaining something and notice yourself doing all the talking this is a great cue to yourself to stop and check-in.
Read more for tips and making sure your patient is on board with your discussion.
Checking For Understanding
You’ve taken the history made the diagnosis and come up with the management plan. You’re on the home straight.
All that’s left is to make sure your patient is able to follow the treatment plan.
Here is where it can all fall apart.
This post talks about how we can use communication skills to set our patients up for successful self-management of their health, and better outcomes.
Finessing Clinical Handover
With the increasing complexity of our work it has never been more important to have safe, effective and accurate clinical handover.
When trying to achieve the best patient care we aim to prepare and plan for everything, and clinical handover is no exception. However, sometimes our best laid plans can be thrown off course.
This blog post discusses some clinical handover pitfalls to look out for, and some communication skill strategies to help.
What’s there to learn about listening anyway?
Have you had the experience of not feeling heard?
The quality of our listening can have a signficant impact on how successful a conversation is.
This post explores how listening can affect whether we achieve what we hope for in clinical conversations and interactions.
What's your listening like?